06Jun

“The COVID-19 pandemic has fundamentally changed employment,” declares this year’s Labor Day Report from Littler Mendelson, one of the largest employment law firms in the world.

“The challenges employees and employers continue to face this Labor Day are enormous and unprecedented. Even when the coronavirus is finally behind us, many of these challenges will remain,” says the report, released on Labor Day.

In five, to-the-point parts the report lays out the current employment situation, explores the changes the pandemic has forced upon the world of work, details the legal complexities and examines federal and state efforts to cope with the crisis.

Business leaders and human resource professionals will find the legal section especially useful. There, the report authors discuss the COVID-inspired lawsuits with a focus on employment issues. The report examines wage and hour cases, layoffs, ADA discrimination, safety and health and similar matters.

In its provocative fifth section, the report attempts to predict what lies ahead, admittedly, says the report, “a fool’s errand.” Nevertheless, it highlights “certain factors and variables” the team of writers suggest will influence the US recovery and put a stamp on the durability of the employment changes COVID-19 has compelled.

Consequently, most of the predictions are really directional signposts, things to watch, rather than outright forecasts. Indeed over half the 10 entries discuss the various surveys and metrics to monitor in order to better judge the direction of the economy and the mood of consumers.

For example, to judge the health of the nation’s small businesses, which the report says is a “bellwether for the economy as a whole,” watch the Census Bureau’s Small Business Pulse Survey.

“The survey asks 20 key questions worth monitoring, including whether small businesses permanently or temporarily closed a location, are operating at the same capacity relative to one year ago, are receiving federal financial assistance, or have changed their operations in other ways.

“How these responses trend over the coming weeks could be informative,” advises the report.

Among the 10 entries in the section are three hints about the future of work:

  • The gig economy – “independent contractor work” the report calls it – will expand, helping to replace jobs that have permanently disappeared. “Because the economic recovery will be long and protracted, individuals will need to look to other avenues find work,” says the report.
  • Online shopping has expanded so much that it may have accelerated the closure of physical stores. In addition, “crowd avoidance may influence the number of people who plan to attend concerts and theaters, take public transportation, or travel when the pandemic subsides.”
  • “A safe and effective COVID-19 vaccine will go a long way to revitalizing jobs that require close personal contact, and boosting consumer confidence.”

The report concludes saying, “The challenges of the past six months have tested the resolve and resiliency of the U.S. population and economy. How businesses fare in the next six months may indicate how long these current struggles will last.”

Photo by Ben White on Unsplash

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Green Key

You Still Need to Be Professional When Working From Home

Experienced work-at-homers know to keep the dog out and the door closed when on a conference call. For video meetings, they know it’s important to present a professional appearance. That may mean dressing as they would in the office. They’re also mindful of what’s in the background that everyone can see.

Now that so many of us are working from home for the first time, it’s too easy to fall into bad habits and neglect to practice the same professionalism we do when surrounded by colleagues. For team leaders it’s important to recognize that managing remote workers in the best of times requires greater understanding and even stronger communication than if everyone were together.

Dianna Booher, a globally recognized expert on business communication, says those new to working from home need to be acutely aware of how they present themselves and how they use their time. While taking a break to have lunch with the family is one thing, Booher warns against falling into the trap of taking extended breaks only to work into the night to catch-up.

“That’s a potentially troublesome habit to adopt if you’ll have to return to actual office hours after the crisis subsides,” Booher cautions. “If you get into the habit of working sporadically over a 24-hour period, you may soon experience the feeling that your work has consumed your life. And it will.”

Another hazard of remote work is the lack of interaction with co-workers that occurs naturally in a physical setting. Feelings of isolation can become common among those working from home, Booher says. To combat that, managers should encourage remote workers to chat as they do when together. Slack is a popular collaboration tool where channels can be created specifically to encourage conversation. Equally important is for managers to reach out to every employee regularly to ask how they are doing.

Video calls are booming, in large part because they help promote connectedness. They also make it possible for people to see presentations and share their work. At the same time, video conferences also make it possible for everyone to see your environment. Booher tells of a vidcaster who was to interview her changing his clothes while she watched. You might never do something like that, but what about the setting you’re in? Does it look professional?

Zoom, one of the most popular video conferencing tools, allows for the use of a virtual background. You can upload a photograph of your own or choose one Zoom offers. You’ll forego the personal feel, but that may be better than showing everyone you’re working in a cluttered garage.

As Booher points out, maintaining a professional appearance and practicing the same good work habits you do in the office will avoid damage to your career and help you resume a normal routine when the crisis is over.

Image by Free-Photos

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Don’t Be Afraid to Ask For Help

Why is asking for help so hard?

Some people seem to do it naturally; others become a pest because they’re always asking for help when they should know how to do it themselves. But, as research and studies show, the majority of us hesitate to ask for help when we really need it. We wait until we have no choice and the problem has become so much larger.

Yet, people are surprisingly willing to help. Studies tell us that people are 48% more willing than expected to help complete strangers.

Asking for help has proven benefits, writes Wayne Baker, Ph.D., is a professor at the University of Michigan’s Ross School of Business, and author of All You Have to Do Is Ask. In an article for SHRM, Baker lists several including contributing to the success of new hires, relieving stress, better job performance and contributing to innovation and creativity.

In light of all that, why don’t more of us ask our co-workers for help? Baker says there are 8 main reasons:

  1. We underestimate other’s willingness to help. We fear being rejected.
  2. An ingrained sense we need to solve our own problems.
  3. The social costs of asking for help; being perceived by others as weak or incompetent.
  4. The work culture is such that it actually is unsafe to admit you need help.
  5. The organizational structure makes it difficult to know whom to turn to for help.
  6. We’re not clear what help we need or how to ask for it.
  7. We worry we haven’t earned the privilege — built up the “credits” — to ask.
  8. We don’t want to appear selfish.

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